1. Area of applicability
These general terms and conditions of business concerning the performance of open
courses and in-house courses at and with trendig technology services GmbH are
binding for contracts with
trendig technology services GmbH
Tel: +49 30 747628-0
Fax: +49 30 747628-99
hereinafter referred to as trendig
2. Registration and conclusion of the contract
The training offers of trendig are subject to confirmation and non-binding.
The registration of a course participant for a course can only take place in a binding
manner via the website or, in acknowledgement of these general terms and conditions
of business, in writing, by email or by fax. The booking shall not be deemed to be binding
until a written confirmation of the registration of the participant has been issued by
trendig. The confirmation of the registration shall not lead to a legal claim to the performance
of the course.
The number of participants for each course is limited for didactical and organisational
reasons. Registrations will be considered on a first-come, first-served basis.
The sum stated in the course description is the participants’ fee for the course which
must be paid. All learning aids and documents, as well as the use of the software for the
duration of the course, are included in the participants’ fee. In addition, the participants
of our open courses will be provided with lunch, refreshments during breaks, snacks, as
well as soft and hot drinks during the sessions.
14 calendar days prior to the start of the course, trendig will inform the course participants
in a binding manner of all details connected to the course, such as location, start
times, teacher and any technical equipment which the participants must bring with them.
Depending on the course type, a final examination can take place after the course. This
examination will either take place at the course location directly, or at a test centre located
close by. As a rule, the examination which follows the course will also be booked
in a binding manner by means of the reservation, unless such a provision is expressly
omitted. This fee will be charged together with the course fee.
Please remember to bring a valid identity card or passport for the examination.
Expenses of the participants for certain examination fees, travel to and from the venue,
accommodation or transfers to the course location are not included and will be charged
for separately, should these be booked through trendig.
4. Booking alteration
Booking alterations must, as a rule, take place in writing, by email or fax to the point of
contact stated in §1. Booking alterations can be made up to three times.
Following the confirmation of the registration by trendig, the client can nominate a replacement
participant prior to the final working day before the start of the course. Such
booking alterations are free of charge.
Up to 28 calendar days prior to the start of the course, no fee will be charged for a book-
ing alteration to a different date. Should a booking alteration take place between 28 and
15 calendar days prior to the start of the course, a fee of 25 % of the participants’ fee will
be charged. In case of booking alterations 14 calendar days or fewer prior to the start of
the course, 50 % of the participants’ fee must be paid.
In case of a booking alteration, the price which applied to the original course registration
shall continue to be in force.
For clients that require more flexible rebooking options, trendig provides a flexible booking
tariff, which will be regulated in a separate contractual agreement.
Legally valid cancellations must, as a rule, also take place in writing, by email or fax to the point of contact stated in §1.
Up to 28 calendar days prior to the start of the course, no fee will be charged for a can-
cellation. Should a cancellation take place between 28 and 15 calendar days prior to the
start of the course, a charge of 50% of the participants’ fee will be payable. In case of
cancellations within 14 calendar days of the start of the course, the full price must be
paid. In case of non-appearance or should the participant not attend the whole course,
the participants’ fee must also be paid in full.
For organisational reasons, trendig reserves the right (for example in case the minimum
number of participants of 3 is not reached or due to hindrances outside of its control) to
cancel individual courses. In exceptional cases (for example, should the teacher be ill or
in case of force majeure), the cancellation can take place at short notice. In case of cancellation
on the part of trendig, it will endeavour to rebook the participants to another location
or date with their agreement. Otherwise, the participants’ fees which have been
paid until this time will be refunded in full. Any legal claims which go beyond the above,
in particular to the reimbursement of the costs due to loss of work time, travel or hotel
costs, shall not exist.
6. Deviations during performance
trendig reserves the right to carry out changes to the schedule, course location, the
teacher and minor alterations to the course materials for important reasons. Course
contents can, to this extent, deviate in terms of content from that set out in the offer
and/or on the website, if this is considered prudent at short notice according to the expertise
of trendig in order to update the contents of the course so as to offer an improved
training experience to the participants. trendig is entitled to provide replacement
teachers in case of absence or loss of personnel. Date and/or location changes for important
reasons will be announced in good time, at least 5 working days prior to the start
of the course. Should a participant not be able to join the course as a result, he or she
can rescind the contract free of charge. Any claims which go beyond the above shall be
All fees stated for open courses are per perAll fees stated for open courses are per person and are subject to the respectively applicable
statutory value-added tax. The current prices at the time of registration apply.son and are subject to the respectively applicable statutory value-added tax. The current prices at the time of registration apply.
For the registration of larger groups of participants within 12 months, trendig offers
framework contracts which include a bulk discount. These separate agreements require
written form and cannot be combined with other offers of trendig.
For in-house courses at the premises of the client, trendig offers special in-house contracts.
Such separate agreements require written form.
8. Due dates
The participants’ fee for attending a course is due for payment 14 calendar days prior to
the start of the course without deduction.
The first warning following the client entering payment default is free of charge. For
each subsequent warning, a EUR 5.00 warning and processing fee and default interest
to the statutory amount will be charged.
To the extent that is legally permitted, trendig rejects any liability for itself or its employees,
except in case of intent or gross negligence. In particular, losses which are incurred
due to computer viruses are also excluded.
The participant who is responsible shall incur liability for damage to software, hardware
For certain courses, trendig uses open-source software. This product produced by the
community is not free of errors and may hinder the seamless performance of the
course. In such cases, trendig teaches the know-how without practical exercises or with
the remaining practical exercises. No legal claim exists to a reduction of the participants’
fee for such reasons.
10. Copyright and other rights
All rights in relation to the materials, documents, software, hardware, etc. provided or
used during the course remain with trendig in full. In particular, the right of reproduction
and duplication of the training documents in full or in part is reserved by trendig. trendig
merely grants the course participant a non-exclusive, non-assignable right of use for the
purpose of learning. No parts of the training documents or the software used in the
course which is protected by copyright or trademarks may be processed, duplicated,
distributed or publicly reproduced in any form without the written permission of trendig.
The participant shall be obligated not to copy any software or take this away from the
11. Vertraulichkeit und Datenschutz
Die Vertragspartner sind verpflichtet, Geschäfts- und Betriebsgeheimnisse der anderen Partei sowie als vertraulich bezeichnete Informationen, die im Zusammenhang mit der Vertragsdurchführung bekannt werden, vertraulich zu behandeln und sie nicht an Dritte weiterzugeben.
Die Parteien beachten die jeweils für sie geltenden datenschutzrechtlichen Vorschriften, insbesondere werden sie nur Personen zur Leistungserfüllung einsetzen, die gemäß des anwendbaren Datenschutzrechts auf das Datengeheimnis/Vertraulichkeit verpflichtet sind.
Der Kunde stimmt zu, dass die trendig technology services GmbH die zur Geschäftsabwicklung erforderlichen Daten des Kunden unter Beachtung der datenschutzrechtlichen Vorschriften verarbeitet.
11. Applicable law and place of jurisdiction
Berlin shall be deemed to be the place of jurisdiction for all disputes connected to the
registration for or participation in courses of trendig. The law of the Federal Republic of
Germany shall apply.
Gültig ab dem 06.02.2019
Änderungen zur Vorversion 1.3:
§ 1 entfernt: Verweis auf Vor-Firmierung Díaz & Hilterscheid.
§ 3 entfernt: ASQF-Mitgliedschaftsrabatt auf Prüfungsgebühren.
§ 6 neu: Subunternehmerbeauftragung ohne Kundenzustimmung.
§11 neu: Vertraulichkeit und Datenschutz.
§ 3 und § 7 korrigiert: sprachlicher Ausdruck.
§ 12: Nummerierungskorrektur, vormals § 11.