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terms and conditions for trainings

1. area of applicability

These general terms and conditions of business concerning the performance of open courses and in-house courses at and with trendig technology services GmbH are binding for contracts with

trendig technology services GmbH
Kleiststraße 35
10787 Berlin
Tel: +49 30 747628-0
Fax: +49 30 747628-99
hereinafter referred to as trendig

2. registration and conclusion of the contract

The training offers of trendig are subject to confirmation and non-binding.

The registration of a course participant for a course can only take place in a binding manner via the website or, in acknowledgement of these general terms and conditions of business, in writing, by email or by fax. The booking shall not be deemed to be binding until a written confirmation of the registration of the participant has been issued by trendig. The confirmation of the registration shall not lead to a legal claim to the performance of the course.

The number of participants for each course is limited for didactical and organisational reasons. Registrations will be considered on a first-come, first-served basis.

3. services

The sum stated in the course description is the participants’ fee for the course which must be paid. All learning aids and documents, as well as the use of the software for the duration of the course, are included in the participants’ fee. In addition, the participants of our open courses will be provided with lunch, refreshments during breaks, snacks, as well as soft and hot drinks during the sessions.

14 calendar days prior to the start of the course, trendig will inform the course participants in a binding manner of all details connected to the course, such as location, start times, teacher and any technical equipment which the participants must bring with them.

Depending on the course type, a final examination can take place after the course. This examination will either take place at the course location directly, or at a test centre located close by. As a rule, the examination which follows the course will also be booked in a binding manner by means of the reservation, unless such a provision is expressly omitted. This fee will be charged together with the course fee.

Please remember to bring a valid identity card or passport for the examination.

Expenses of the participants for certain examination fees, travel to and from the venue, accommodation or transfers to the course location are not included and will be charged for separately, should these be booked through trendig.

4. withdrawal, rebooking, cancellation

Legally effective withdrawals are no longer possible after the online booking has been made. Rebookings must always be made in writing, by e-mail or fax to the contact details given under §1. Rebooking is possible up to two (2) times.

After confirmation of the registration by trendig, the customer can nominate a replacement participant until the last working day before the start of the training course. This rebooking is free of charge.

Up to 28 calendar days before the start of the course, no fee is charged for rebooking to a later date. If a rebooking is made within 28 to 15 calendar days before the start of the course, a fee of 25 % of the participant's fee will be charged. If a rebooking is made 14 calendar days or less before the start of the course, a fee of 50 % of the participant's amount will be charged.

In the event of a rebooking, the price applicable to the original training course registration remains valid.

For customers who require more flexible rebooking options, trendig provides a Flex booking rate, which is regulated in a separate contract agreement.

In the event of non-attendance or only partial attendance at the training course, the participation fee must also be paid in full.

trendig reserves the right to cancel individual courses for organisational reasons (e.g. minimum number of 3 participants not reached or impediments beyond its control). In exceptional cases (e.g. in case of illness of the instructor or force majeure) the cancellation can also be made at short notice. In the event of cancellation by trendig GmbH, trendig will attempt to rebook the participant(s) to another location and/or date with his/her consent. Otherwise, the participation fees already paid at these times will be fully refunded. There are no further legal claims, in particular the reimbursement of costs arising from loss of working hours, travel or hotel costs, etc.

Private persons have the right to revoke this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the day of the conclusion of the contract/online booking.

In order to exercise the right of cancellation, the participant must inform trendig technology services GmbH, Kleiststraße 35, 10787 Berlin, Fax: +49 30 74 7628-99,, by means of a clear declaration (e.g. a letter, fax or e-mail) of his/her decision to cancel this contract.

In order to comply with the cancellation period, it is sufficient for the participant to send the notification of the exercise of the right of cancellation before the end of the cancellation period if the service has not yet started.

If the participant cancels this contract even though the service has already started or has even been provided, the full amount is payable.

5. deviations during performance

trendig reserves the right to carry out changes to the schedule, course location, the teacher and minor alterations to the course materials for important reasons. Course contents can, to this extent, deviate in terms of content from that set out in the offer and/or on the website, if this is considered prudent at short notice according to the expertise of trendig in order to update the contents of the course so as to offer an improved training experience to the participants. trendig is entitled to provide replacement teachers in case of absence or loss of personnel. Date and/or location changes for important reasons will be announced in good time, at least 5 working days prior to the start of the course. Should a participant not be able to join the course as a result, he or she can rescind the contract free of charge. Any claims which go beyond the above shall be excluded.

6. fees

All fees stated for open courses are per perAll fees stated for open courses are per person and are subject to the respectively applicable statutory value-added tax. The current prices at the time of registration apply.son and are subject to the respectively applicable statutory value-added tax. The current prices at the time of registration apply.

For the registration of larger groups of participants within 12 months, trendig offers framework contracts which include a bulk discount. These separate agreements require written form and cannot be combined with other offers of trendig.

For in-house courses at the premises of the client, trendig offers special in-house contracts. Such separate agreements require written form.

7. due dates

The participants’ fee for attending a course is due for payment 14 calendar days prior to the start of the course without deduction.

The first warning following the client entering payment default is free of charge. For each subsequent warning, a EUR 5.00 warning and processing fee and default interest to the statutory amount will be charged.

8. liability

To the extent that is legally permitted, trendig rejects any liability for itself or its employees, except in case of intent or gross negligence. In particular, losses which are incurred due to computer viruses are also excluded.

The participant who is responsible shall incur liability for damage to software, hardware or equipment.

For certain courses, trendig uses open-source software. This product produced by the community is not free of errors and may hinder the seamless performance of the course. In such cases, trendig teaches the know-how without practical exercises or with the remaining practical exercises. No legal claim exists to a reduction of the participants’ fee for such reasons.

9. copyright and other rights

All rights in relation to the materials, documents, software, hardware, etc. provided or used during the course remain with trendig in full. In particular, the right of reproduction and duplication of the training documents in full or in part is reserved by trendig. trendig merely grants the course participant a non-exclusive, non-assignable right of use for the purpose of learning. No parts of the training documents or the software used in the course which is protected by copyright or trademarks may be processed, duplicated, distributed or publicly reproduced in any form without the written permission of trendig. The participant shall be obligated not to copy any software or take this away from the course location.

10. confidentiality and data protection

  1. The contracting parties are obliged to treat business and trade secrets of the other party as well as information designated as confidential which becomes known in the context of the execution of the contract as confidential and not to pass them on to third parties.
  2. The parties shall adhere to the data protection regulations applicable to them in each case; in particular, they shall only employ persons for the performance of services who are obliged to maintain data secrecy/confidentiality in accordance with the applicable data protection law.
  3. The Customer agrees that trendig technology services GmbH may process the Customer's data necessary for the business transaction in compliance with the data protection regulations.

11. applicable law and place of jurisdiction

Berlin shall be deemed to be the place of jurisdiction for all disputes connected to the registration for or participation in courses of trendig. The law of the Federal Republic of Germany shall apply.

Valid from 13.03.2020

Changes to previous version 1.4:


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