Alp, our computer whisperer, deals with machines on your behalf.
He will even put in a good word for you so that they will behave even when he is not around. Sometimes that fails and he puts on his digital plumber hat and fiddle with the underlying infrastructure to figure out why. If the infrastructure is old and undocumented, he pulls out his archaeologist hat to track, reconstruct and understand its story. He will use paint.net liberally when documenting.